For India · Uber Eats Account Manager · Patri reactivation case

The Acton stack — what it did, what it cost, what it does next.

Three Patri-family brands ran on Uber Eats from Acton for seven months at 30% commission. The historic gross sales and the commission gap to live Patri rates make the reactivation case.

From
Puneet · Patri Founder
For
India · Uber Eats Account Mgr
Stack
Tiffin · Biryani Planet · Biryani Junction
Date
12 May 2026

One · The headline

Seven trading months. £13,120 gross. 30% commission. No marketing.

From March to September 2025 the three Acton legacy brands generated £13,120 in gross customer-paid sales on Uber Eats alone, paying 30% commission (+VAT) and 7% marketing (+VAT). They worked on a dying kitchen with zero marketing investment. Reactivated on two healthy kitchens under Patri's live commission rate of ~21%, with the £35k Uber marketing package behind them, the unit economics shift dramatically. This document opens that case.

Total gross (Uber)
£13,120
Mar – Sep 2025 · 7 active months
Acton commission paid
36%
30% + 20% VAT — all-in
Patri live commission
21%
13-month statement average
Margin opportunity
15 pts
Reactivation at Patri's rate

Two · How the Acton P&L converts to gross

The bank deposits were net. The customer paid 1.8× more.

Acton's bookkeeping records net amount paid into the bank from Uber Eats each week — the figure after Uber's commission and marketing fees have been deducted. To talk about commission cost honestly we restate every figure as gross.

COMMISSION (Tiffin/Biryani brands): 30% of gross + 20% VAT on that = 36% deduction MARKETING (Tiffin/Biryani brands): 7% of gross + 20% VAT on that = 8.4% deduction ───────── NET to bank = Gross × (1 − 0.36 − 0.084) = Gross × 55.6% → GROSS = NET × 1.799

March 2025 — net deposits £2,584.92 (HSBC) and £1,730.39 (Zemplar), total £4,315 net£7,761 gross.

Three · The commission gap — Acton vs Patri live

What the live Uber statements actually show.

Patri's existing Uber listings have paid commission well below the 30% Acton rate over the last 13 months. The marketplace fee line on each monthly statement, divided by gross sales, gives the effective rate Patri has actually been charged. The picture is uneven across listings but consistently below Acton.

ListingSales 13moMarketplace feesCommission %Comment
ACTON LEGACY · all three brands£13,120 (7mo gross)£4,72336.00%30% + 20% VAT — assumed rate confirmed
Live Uber statements · per listing
Patri Hammersmith£39,349£8,16620.75%Engine listing — most data points
Patri Northfields (New)£16,142£3,79623.52%Now consolidated
Patri Northfields (Original)£16,438£3,30420.10%Duplicate — to be closed
Rice Bowl Hammersmith£1,617£21713.44%Special pickup-heavy rate
Rice Bowl Northfields£922£18720.24%Low-volume listing
BLENDED · all 5 live listings£74,468£15,66921.04%13-month effective rate
The three Acton legacy brands were paying 36% all-in commission. Patri's live Uber operation has been running at 21% blended commission. That is a 15-percentage-point gap — and the reactivation moves these brands onto Patri's existing partnership rate, not the Acton standalone rate.

Four · The full cost stack — what each £100 of sales returns

Three economic worlds, side by side.

Cost lineActon legacy
(Tiffin · Biryani)
Patri live
(13-month blended)
Reactivated under partnership
(target)
Gross customer sale£100.00£100.00£100.00
Commission · headline rate30.0%21.0% (as reported)23.8% (Feb deal blended)
+ VAT on commission+6.0pt = 36.0%included in 21.0%included in 23.8%
Marketing · self-funded7.0% + VAT = 8.4%31.3% (offers + ads)10.0% (5% offers + 5% sponsored)
Adjustments / chargebacks~0%1.1%~1.0%
NET TO PATRI£55.60£46.70£65.20
Uber-funded marketing added+£17.50k/yr lump on top
Acton brand net
55.6%
Higher commission, lower marketing
Patri live net
46.7%
Lower commission, heavy marketing burn
Reactivated net
~65%
Best of both — under new partnership
Lift on reactivation
+9 to +18pt
Both vs Acton AND vs Patri live today
The new partnership produces the highest net Patri has ever seen on Uber. Reactivating the Acton brands at this rate gives them ~10 percentage points of additional margin versus their historical Acton economics — before the £35k marketing investment is even counted.

Five · The Acton week-by-week gross on Uber

PeriodWeek / sourceNet to bankGross (× 1.799)
Mar 2025Week 1–2 · HSBC deposit£2,584.92£4,649.14
Week 3–4 · Zemplar deposit£1,730.39£3,112.21
Apr 2025W/c 7 Apr£162.10£291.55
W/c 14 Apr£744.85£1,339.66
W/c 21 Apr£72.37£130.16
W/c 28 Apr£37.00£66.55
May 2025W/c 4–6 May£356.50£641.19
W/c mid May£18.14£32.63
W/c late May£393.00£706.83
Jun 2025W/c 9 Jun£259.49£466.71
W/c 16 Jun£95.39£171.56
W/c 23–30 Jun£235.32£423.24
Jul 2025W/c 14 Jul£177.24£318.78
W/c 21 Jul£61.88£111.29
W/c 28 Jul – early Aug£176.17£316.85
Aug 2025W/c 10 Aug£7.36£13.24
W/c 17 Aug£90.67£163.08
W/c 24–31 Aug£10.65£19.15
Sep 2025W/c 8 Sep£46.51£83.65
W/c 15–22 Sep£33.28£59.86
Oct 2025 – Apr 2026 · kitchen wound down£0£0
TOTAL · 7 trading months£7,294.57£13,119.73

Six · The full six-brand stack on reactivation

#BrandAOVAudience / positioningStatus
1Patri Artisan£38Full Patri menu — biryanis, thalis, sharing platters. Dinner / weekend.Live, both sites
2Patri Express£23Quick lunch single-plate. Same kitchen, lower price band.Activate both sites
3Rice Bowl Company£19Healthy bowl format · fitness lunch.Load menu, both sites
4Tiffin Planet£18–20Tiffins per tiffinplanet.co.uk + home-cooked meals · office-worker lunch dabba.Reactivate from Acton
5Biryani Planet£13–17Hyderabadi biryani on the bone + limited Indian dishes · Behrouz-style · Indian-customer focus.Reactivate from Acton
6Biryani Junction£18–23Pakistani biryani + curries · wider Asian audience · wider menu.Reactivate from Acton

Seven · Reactivation target — what India can take to her team

BrandSiteAOVYr-1 orders/mo12-mo GSV target
Tiffin PlanetHammersmith£19120£27,000
Tiffin PlanetNorthfields£1990£20,000
Biryani PlanetHammersmith£15140£25,000
Biryani PlanetNorthfields£15110£20,000
Biryani JunctionHammersmith£20100£24,000
Biryani JunctionNorthfields£2080£19,000
SIX DISCOUNT-TIER LISTINGS2 sitesavg £18640/mo£135,000
Acton 7mo gross actual
£13,120
Across 3 brands · 1 kitchen
Yr-1 reactivation target
£135,000
6 listings · 2 sites
Multiple vs Acton
10×
Same brands · better conditions
Uber commission earned
£32,100
23.8% blended of £135k

Eight · What we are asking India to do this week

#ActionWhy
1Migrate three Acton-era listings (Tiffin Planet, Biryani Planet, Biryani Junction) — address change to 139 Northfield AvenueBrings them onto Patri's partnership commission rate, not the standalone 30%
2Approve rename of three dormant Hammersmith listings to Tiffin Planet · Biryani Planet · Biryani JunctionSix storefronts · two kitchens · zero new merchant agreements
3Confirm the £35k marketing investment splits across all 12 listings · sponsored-listing weight on discount tierCompounds the reactivated brands into the algorithm
4Book Uber Pro Photo team for the six discount-tier storefronts — distinct creative per brandMenu completeness + pro photos = algorithm-eligible

Four operational confirmations from India this week. Stack live within fourteen days.